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End of Life Policy

WatchGuard Technologies is strongly committed to providing industry-leading products and services. As the market continues evolving towards more complex levels of network security, WatchGuard will periodically announce End-of-Sale and End-of-Life lifecycle milestone information along with migration recommendations for our valued customers.

Once an End-of-Sale date is announced, you may continue to order products from your authorized WatchGuard reseller partner while limited stock is available. Customers with an active Support subscription will receive continued technical and limited software support until the End-of-Life.
 

Product Lifecycle Milestones

WatchGuard has announced lifecycle milestones for the products listed below. Migration options are indicated and updated on a periodic basis.

Lifecycle Milestone Definition
End-of-Sale Date Last date for WatchGuard distribution partners to purchase specific products directly from WatchGuard.
Migration Path Recommended product or subscription replacements.
End-of-Life Conclusion of development and support for defined End-of-Sale products and subscriptions.
Product End of Sale End of Life Migration Path
WatchGuard XTM 330 07 Sep 2015 07 Sep 2020 Firebox M200
WatchGuard XTM 1050 10 Jul 2015 10 Jul 2020 XTM 1520-RP, 1525-RP
Broadband Extend USB 10 Jul 2015 10 Jul 2020 USB modem support in Fireware OS
WatchGuard XTM 8 Series
XTM 810, 820, 830, 830-F
05 Feb 2015 05 Feb 2020 XTM 850, 860, 870, 870-F
WatchGuard SSL
SSL 100, SSL 560
30 Jun 2014 30 Jun 2017 WatchGuard XTM and Firebox
WatchGuard SSL - Japan Only
SSL 100, SSL 560
24 May 2014 24 May 2019 WatchGuard XTM and Firebox
XTM 1500 (Non-RP) Series
XTM 1520, XTM 1525
05 Sep 2013 05 Sep 2018 XTM 1520-RP, 1525-RP
3G Extend USB 05 Sep 2013 05 Sep 2018 WatchGuard AP
WatchGuard XTM 5 Series
XTM 505, XTM 510, XTM 520, XTM 530
03 Dec 2012 03 Dec 2017 Firebox M Series
WatchGuard XTM 2 Series
XTM 21, XTM 21-W, XTM 22, XTM 22-W, XTM 23, XTM 23-W
30 Jun 2012 30 Jun 2017 XTM 2 Series
Firebox X Peak e-Series
X5500e, X6500e, X8500e, X8500e-F
31 Dec 2010 31 Dec 2015 XTM 800 Series
Firebox X Core e-Series
X550e, X750e, X1250e
31 Dec 2010 31 Dec 2015 Firebox M Series
Firebox X Edge e-Series
X10e, X20e, X55e, X10e-W, X20e-W, X55e-W
31 Dec 2010 31 Dec 2015 XTM 2 Series
Firebox X Peak
X8000, X6000, X5000
25 Oct 2006 25 Oct 2009 XTM 800 Series
Firebox X Core
X2500, X1000, X700, X500
25 Oct 2006 25 Oct 2009 Firebox M Series
Firebox X Edge
X50, X15, X5, X50W, X15W, X5W
25 Oct 2006 25 Oct 2009 XTM 2 Series
Firebox SSL Core VPN Gateway 11 July 2007 11 July 2010 WatchGuard XTM and Firebox
Firebox Vclass - Japan Only
Non-V200 models
10 Aug 2005 10 Aug 2008  
Firebox Vclass - Outside Japan
Non-V200 models
10 Oct 2005 10 Oct 2008 WatchGuard XTM and Firebox
Firebox Vclass V200 21 Apr 2005 21 Apr 2008 WatchGuard XTM and Firebox
Firebox SOHO 6
This end-of-life schedule also applies to legacy SOHO models.
25 Oct 2006 25 Oct 2009 XTM 2 Series
Firebox SOHO 6 Wireless 21 Apr 2005 21 Apr 2008 XTM 2 Series
Firebox S6 21 Apr 2005 21 Apr 2008 XTM 2 Series
Firebox III - Japan only
FB 4500, 2500, 1000, 700, 500
20 Mar 2004 20 Mar 2007 WatchGuard XTM and Firebox
Firebox III - Outside Japan
FB 4500, 2500, 1000, 700, 500
21 Apr 2005 21 Apr 2008 WatchGuard XTM and Firebox
Firebox II
FB II, FB II+, FB II+ Fast VPN
14 Apr 2003 14 Apr 2005 WatchGuard XTM and Firebox
ServerLock 21 Apr 2005 21 Apr 2008  
AppLock/Web 21 Apr 2005 21 Apr 2008  
Product End of Sale End of Life* Migration Path
WatchGuard XCS
XCS 370, XCS 570
05 Feb 2015 05 Feb 2020 XCS 280, XCS 580
WatchGuard QMS 1000 05 Mar 2014 05 Mar 2019 QMS 1200
WatchGuard XCS 1170 05 Sep 2013 05 Sep 2018 XCS 1180
WatchGuard QMS 500 05 Sep 2013 05 Sep 2018 QMS 1000
WatchGuard XCS 170 06 Apr 2013 06 Apr 2018 XCS 280
WatchGuard XCS 970 07 Mar 2013 07 Mar 2018 XCS 770R or XCS 1180
WatchGuard XCS 770 30 Nov 2011 30 Nov 2016 XCS 770R
WatchGuard XCS Email Encryption
(Powered by CRES)
04 Dec 2010 30 Mar 2013 XCS SecureMail Email Encryption
WatchGuard BSP Email Encryption
(Powered by CRES)
04 Dec 2010 30 Mar 2013 XCS SecureMail Email Encryption
BorderWare Security Platform
SP-200
01 Nov 2008 01 Jun 2010 XCS 280 or 580
BorderWare Security Platform
SP-360
01 Feb 2010 01 Feb 2013 XCS 280 or 580
BorderWare Security Platform
SP-400
01 Jul 2008 01 Jun 2009 XCS 580 or 770R
BorderWare Security Platform
SP-460
19 Jan 2009 19 Jan 2011 XCS 580 or 770R
BorderWare Security Platform
SP-560
01 Feb 2010 01 Feb 2013 XCS 580 or 770R
BorderWare Security Platform
SP-800
01 Jul 2008 01 Jun 2009 XCS 770R or XCS 1180
BorderWare Security Platform
SP-860
01 Feb 2010 01 Feb 2013 XCS 770R or XCS 1180
BorderWare Security Platform
SP-1000
01 Jul 2008 01 Jun 2009 XCS 1180
BorderWare Security Platform
SP-1060
01 Feb 2010 01 Feb 2013 XCS 1180
MXtreme
MX-200
01 Jun 2007 01 Sep 2008 XCS 280 or 580
MXtreme
MX-400
01 Jun 2007 01 Sep 2008 XCS 580 or 770R
MXtreme
MX-800
01 Jun 2007 01 Sep 2008 XCS 770R or XCS 1180
MXtreme
MX-1000
01 Jun 2007 01 Sep 2008 XCS 1180
BorderWare SteelGate
Firewall Server
31 Dec 2011 31 Dec 2012 WatchGuard XTM and Firebox
BorderWare SteelGate
200
31 Dec 2011 31 Dec 2012 WatchGuard XTM and Firebox
BorderWare SteelGate
400/460
31 Dec 2011 31 Dec 2012 WatchGuard XTM and Firebox
BorderWare SteelGate
560
31 Dec 2011 31 Dec 2012 WatchGuard XTM and Firebox
BorderWare SteelGate
800/860
31 Dec 2011 31 Dec 2012 WatchGuard XTM and Firebox

* End of Life date for SP or MX models refers to date posted OR 3 years from date of initial purchase as per mandatory hardware refresh policy - whichever comes sooner.

Signature Services

WatchGuard is committed to providing signature updates for a software release for 12 months after the release of a newer version of software. Migration paths are listed below for appliances that are not yet EOL where a signature update is no longer provided.

Signature and Software Version End of Life Migration Path
IPS signatures
for Firebox X e-Series running version 10.x firmware
31 July 2015 Upgrade to Fireware XTM OS 11.x
GAV signatures – large appliances, old firmware

Version 11.5.x, 11.6.x, 11.7.x
31 July 2015 Upgrade to Fireware 11.8 or later
Mailshell engine in spamBlocker
See KB Article for Details
08 May 2014 Upgrade to Fireware 11.7.4 or later
Gateway AntiVirus signatures
for Firebox X e-Series running version 10.x firmware
06 Jan 2014 Upgrade to Fireware XTM OS 11.x

End-of-Life Policy Guidelines

  • WatchGuard will provide End-of-Sale announcements to direct partners per agreements.
  • The End-of-Life date will generally occur up to five (5) years after the End-of-Sale date.
  • Prior to the End-of-Life date, WatchGuard may provide at its unilateral discretion, maintenance releases, patches, and/or hot fixes.
  • Although 1-year contract renewal SKUs for Support and security services will remain available in the final year, services will not extend beyond the End-of-Life (EoL) date. Co-terminated service periods will not be available in the final year prior to the EoL.
  • Renewable security subscriptions will generally be available for purchase from reseller partners until one (1) year prior to the End-of-Life date. However, WatchGuard reserves the right to change security subscriptions (replacing a subscription service with a different, equivalent, service) at any time during the End-of-Sale to End-of-Life period.
  • New subscription services may not always be compatible with WatchGuard products in their End-of-Life period or past End-of-Life.
  • The Return Materials Authorization (RMA) process will continue until the End-of-Life date if the product is covered by a Hardware Warranty.

 

For questions or feedback regarding the WatchGuard End-of-Life Policy and product migration, please WatchGuard Support

 

 

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