WatchGuard Technologies is strongly committed to providing industry-leading products and services. As the market continues evolving towards more complex levels of network security, WatchGuard will periodically announce End-of-Sale and End-of-Life lifecycle milestone information along with migration recommendations for our valued customers.
Once an End-of-Sale date is announced, you may continue to order products from your authorized WatchGuard reseller partner while limited stock is available. Customers with an active Support subscription will receive continued technical and limited software support until the End-of-Life.
Product Lifecycle Milestones
WatchGuard has announced lifecycle milestones for the products listed below. Migration options are indicated and updated on a periodic basis.
Last date for WatchGuard distribution partners to purchase specific products directly from WatchGuard.
Recommended product or subscription replacements.
Conclusion of development and support for defined End-of-Sale products and subscriptions.
* End of Life date for SP or MX models refers to date posted OR 3 years from date of initial purchase as per mandatory hardware refresh policy - whichever comes sooner.
WatchGuard is committed to providing signature updates for a software release for 12 months after the release of a newer version of software. Migration paths are listed below for appliances that are not yet EOL where a signature update is no longer provided.
Signature and Software Version
End of Life
IPS signatures for Firebox X e-Series running version 10.x firmware
WatchGuard will provide End-of-Sale announcements to direct partners per agreements.
The End-of-Life date will generally occur up to five (5) years after the End-of-Sale date.
Prior to the End-of-Life date, WatchGuard may provide at its unilateral discretion, maintenance releases, patches, and/or hot fixes.
Although 1-year contract renewal SKUs for Support and security services will remain available in the final year, services will not extend beyond the End-of-Life (EoL) date. Co-terminated service periods will not be available in the final year prior to the EoL.
Renewable security subscriptions will generally be available for purchase from reseller partners until one (1) year prior to the End-of-Life date. However, WatchGuard reserves the right to change security subscriptions (replacing a subscription service with a different, equivalent, service) at any time during the End-of-Sale to End-of-Life period.
New subscription services may not always be compatible with WatchGuard products in their End-of-Life period or past End-of-Life.
The Return Materials Authorization (RMA) process will continue until the End-of-Life date if the product is covered by a Hardware Warranty.
For questions or feedback regarding the WatchGuard End-of-Life Policy and product migration, pleaseWatchGuard Support
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